August 6th, 2008

How to fix an Xbox 360 with sound but no video

My brother-in-law recently gave me his broken Xbox 360. Unlike most other broken 360's out there, there were no 3 red-rings-of-death (RROD) indicating some major problem. Instead, when you turn it on, it seemed to start up just fine. Well, you could hear the audio of the startup, but there was no picture.

So I took the think apart, to see if I could find any obvious loose connections or solders. Nothing. So, I did some digging online. I found out that you can fix it much the same way as you would the common RROD issue, by removing the x-clamp from the GPU, and using screws to reseat the heat sync.

I pieced together the fix from the following pages:

I did however make a mess of some of the plastic casing of the system, but who cares, it's working! I also managed to actually get the RROD when I put all the casing back on, so now I just leave the top off. Go figure.

11 Responses to ' How to fix an Xbox 360 with sound but no video '

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  1. david said,

    on August 13th, 2008 at 2:31 pm

    I have the same problem… any luck on a fix?

  2. Justin Cook said,

    on August 13th, 2008 at 2:35 pm

    yes, just follow the three steps.

  3. Ron said,

    on September 14th, 2008 at 6:28 pm

    What three steps?

    Thanks

  4. scott said,

    on September 16th, 2008 at 8:00 pm

    u should make a video tutorial. it would help alot of people on youtube.com there are no videos on how to fix this problem.

  5. ishotitsukit said,

    on September 19th, 2008 at 7:59 pm

    Thank you so much for your help[ on this problem i was getting ready to buy another 360 but now mine seems to be working fine your a life saver

  6. DJV said,

    on September 24th, 2008 at 5:32 pm

    Thank you so much for the fix! I tore my xbox apart, removed the clamps, did the fix and the thing works beautifully now. And I didnt even mess my case up!

  7. Dennis said,

    on September 29th, 2008 at 2:08 pm

    Also make sure the switch on the plug hasn't been switched to high def by accident,,,happened to me,,lol.. this will render the regular plug useless


  8. on September 30th, 2008 at 11:03 am

    i really need to get back on line to play halo3 because imk really behind


  9. on October 4th, 2008 at 1:25 am

    The x-clamp mod worked for me, too (so far). I just did the x-clamp mod and did the 'overheating' procedure this evening. Viola! I can see the picture again. We'll see how long it holds up. I used this tutorial because it seemed to distribute the pressure more evenly. Good luck to you, fellow xbox-owners-with-no-video people.

  10. GodKlown said,

    on October 7th, 2008 at 10:32 am

    Thanks Justin for this posting. I recently experienced this problem with my console, and it is just under two years old, making it a waste of time to send it to MS for a repair. I've seen a lot of posts all over the place about this, but it seems that many people are getting the RRoD with this issue, however I am not.
    Since the machine is basically a $430 doorstop, I think I might give it a shot at fixing this sucker myself instead of paying someone to just change the cover on it and send it back to me with the same problem. I did spot an article about how MS changed the heat sink (http://www.xbox360fanboy.com/2007/06/13/ms-installing-new-heatsinks-in-refurb-360s/) to supposedly avoid any more RRoD, but I haven't heard anything about them really changing the soldering methods. I am curious about something though with this problem. What is the date that your 360 was made? I bought mine 12/25/06 and it was made in 11/06, and I'm wondering if that particular model of that quarter or year seem to be more liable for this design flaw.
    I'm a little wary of ripping apart the console, as I've seen a video or two on the removal of the case and it looks like a giant pain in the fanny. I'm not surprised you mangled the case, and as of right now I don't really case if the case is held together with duct tape when I'm done as long as the stupid thing works again for at least another two years. I'm surprised no one is just selling the 360 cases for people who have had no other reasonable option but to fix their own consoles, despite the cosmetic problems that occur from taking them apart. I think I might be tempted to destroy something on it just to vent the frustration! I don't want to send it to MS because I know either they will 1) send me a refurbished one minus copying the hard drive (bye-bye saved games) 2) change the case on the console I sent in and just send it back and fix nothing but charge me anyway or the highly unlikely 3) actually FIX the problem and send it back within three weeks. I've already spent enough money on this thing when I bought it, and I am not contributing more than $20 for MS to fix this when I can do it myself for less than that in a day.

  11. Lawson80 said,

    on October 9th, 2008 at 6:27 pm

    Ok if you havent opened your xbox yet and you get this issue just call xbox customer support and say that you have the RROD (red ring of death)

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